Role: Network/ Data Engineer
Work Location: Bridgeton, MO
Duration: 12+ months
Overall Purpose: Responsible for providing custom data network operational support, design, engineering, and planning for complex global data network and communications projects involving TCP/IP and related protocol connectivity for networks supporting AT&T customers in a 7×24 environment.
Roles & Responsibilities:
1) Responsible for the management of the interoperability between Cisco and Juniper Layer 3 Platform, using alarm and ticket systems, individual designed customized scripts, customer notification, and Business Partner escalations.
2) Responsible for deploying new routers, switches, and trunk capacity as well as configuring them.
3) Responsibilities include providing real time in-depth analysis and real time trouble resolution of incidents associated with the CISCO, Juniper, and associated Operations Support Systems, and Data Communications Network Technology platforms.
Top 5 skills:
1. Project based work in a team environment
2. Cisco CCNA and/or Juniper JNCIA certification
3. Experience in new build configuration on JunOS, IOS, IOS-XR, Arista EOS
4. Cloud computing / Whitebox
5. Ethernet/L1 / L3 Troubleshooting
Our East region has a need for a resident Consultant to support Citadel remotely. This will be a 12 month residency with the liklihood of renewal and a target start of 11/01/20.
Scope of Work:
1. Location: 100% remote
2. Full-time PS Resident – 12 months
3. Customer Background investigation is required along with ten panel drug test
*Need a well seasoned Consultant with Metrocluster, Metrocluster Flexroot, Unix/ Linux (expertise skills), StorageGrid, Ontap, Strong NAS skills
*Ansible automation – Trusted advisor – understands Day 1-2
*NFS v3, 4 / CIFS multi-protocol NAS – Best practice guidance
*ONTAP, Flexgroups, MetroCluster IP, 9.7P6 meets flexgroup and mcc IP feature requirements
*Flexgroups, MetroCluster experience
*Assist with troubleshooting and evaluation of issues in the environment based on CI data
*Intently proactive to address issues before case creation is needed.
*Work with SAM, MSP, Sales to continually pursue optimal health of the environment
– Advise customer w/ SAM of best practices to maintain high availability environment
– Aggressively drive best practices.
-Financial trading firm – milliseconds matter – outages are very costly
*Consultancy approach to communications and technical account management .
*Needs to have excellent soft-skills
*Needs to be attentive, detail oriented, and thorough
Only W2- candidates, US Citizens, GC holders please)
Position Title: # 21- 06112 – Infrastructure Engineering Lead Analyst – 12467695
Location: St. Louis, MO
Job Type: Contract- Hire
-Perform monitoring and event management support for network, voice, and contact center systems and infrastructure
-Perform initial investigation and triage for alerts and events
-Troubleshoot complex/multitier issues within the network infrastructure
-Provide 90% of resolved tickets of incidents on first touch
-Perform escalation of incidents to higher tier support groups, vendors, and other support staff based on NOC process when unable to resolve the incident
-Provide technical support on incident calls
-Accurately log and document NOC incidents in Service Now ticketing system
-Identify opportunities for improvement in the monitoring and event management tools and processes
-Provide planning and vendor oversight for network change activity
-Report key performance metrics to management
-Prior experience with a large enterprise network, preferably in the healthcare sector
-Experience with Cisco networking
-Experience with Cisco Call Manager and Cisco Unity a plus
-Experience with F5 load balancers to include the GTM and LTM platforms a plus
-Experience with Cisco ASA and Palo Alto firewalls a plus
-Experience in configuration & operation of network management instruments such as SNMP, SYSLOG, NetFlow, etc.
-Experience with packet capture tools such as, Wireshark, and tcpdump
-Experience with Python or scripting is a plus
-Well versed in crisis management and root cause analysis techniques
-Previous experience in vendor management preferred
-Experience working in a team-oriented, collaborative environment
-Proven analytical and problem-solving abilities
-Strong interpersonal, written, and oral communication skills
-Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations
-Highly self-motivated and directed
-Strong organizational skills
Bachelors Degree in Computer Science or a related discipline and at least 3 year’s experience in network or voice infrastructure or its equivalent in education and work experience
Job Title: Field Services Specialist Client Support
Location: St Louis, MO
Duration: 9 Months +
Required Skills – HP laptop/desktop configuration, troubleshooting, and repair – HP Printer & MFP maintenance and troubleshooting – Mobile device (iOS & Android) configuration and troubleshooting – Conference room technology – Windows 7/10 operating systems installation, repair, configuration, troubleshooting (Mac/MacOS knowledge is a plus, but not required) – Web Browser (e.g., Internet Explorer, Chrome, Edge) configuration and troubleshooting – Working knowledge of the Microsoft Office Suite 2016/2019/365 ProPlus (i.e., Word, Excel, PowerPoint, OneNote) – Working knowledge of common enterprise tools including; PC-to-PC support solutions, VPN client software, Microsoft Tools (e.g., Active Directory, PowerShell, Computer Management) – Client-side network configuration and troubleshooting in a broad range of environments (i.e., corporate LAN/WLAN, home routers, mobile broadband/WWAN/hotspots)
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