Storage Systems Administrator (SME)

Specific Job Description:

Ingersoll Consulting seeks qualified Storage Systems Administrator (SME) candidates to join the Department of Justice ESA V program team. ESA V is an IT applications and infrastructure services program supporting several customers within the Department of Justice (DOJ), including the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF). The program provides a range of IT services, including software application support, enterprise infrastructure support, service desk, ITSM, desk side support, workstation engineering and maintenance, telecommunications and mobility engineering services, managed print services, Active Directory services, and video conferencing.

The responsibilities of this position will include, but not be limited to, the following:

•          Manage and maintain Hitachi storage devices, IBM TS4500 ATL and TS7770 VTL storage devices, IBM SVC (2145- DH8) appliance devices, and Brocade 8510 and 7810 devices in the customer data centers; work directly with customers as required to ensure their needs are met

•          Maintain operation of multi-user computer systems, including coordination with other administrators, customers, vendors, and teams

•          Set up administrator and service accounts, monitor/tune system performance, install SAN software

•          Interact with users and evaluate vendor products

•          Evaluate new hardware and software, with the goal of improving and increasingly efficient operations

•          Create, maintain, and implement detailed documentation on all SAN hardware devices

•          Apply security settings and other commercial security best practices

•          Work independently and work in a rapid-paced environment

•          Provide support on a regular M-F business hours schedule; also responsible for 24x7x365 support as required by mission or emergency situations

•          Occasional travel required (up to 10% of the time)

The ideal candidate will be personable and articulate and will focus on ensuring that customers’ IT requirements are met expeditiously and effectively. The candidate must be a self-starter who can work with limited supervision and must be able to demonstrate excellent communication skills to effectively interface with customers, vendors, and with other teams in the main office in Washington, DC.

Profile of an Ideal candidate – Required Knowledge, Skills, and Attributes:

·         US Citizenship and eligible to obtain a Public Trust clearance before starting work

·         Typically requires a Bachelor’s degree in a relevant technical discipline with at least twelve (12) years of prior overall related work experience with a Windows Server environment. Additional years of experience and/or relevant certifications will be considered in lieu of degree)

·         Excellent understanding, administration, and configuration experience with Hitachi Storage devices (G5000, G200, G400, G700), IBM tape systems (both ATL and VTL), IBM SVC, and Brocade SAN switches (plus FOS)

·         Knowledge of basic networking principles, SAN configurations, z/OS, and AIX operating environments

·         Scripting experience

·         System and SAN monitoring using installed tools as well as external tools

·         Application of security settings and other commercial security best practices

·         Excellent written and verbal communication skills

·         Ability to multitask and function in a fast-paced environment

Desired (but not necessarily mandatory) Knowledge, Skills, and Attributes:

·        Customer interface experience

·        Networking knowledge and experience

·        Working knowledge of Windows, z/OS, and AIX operating platforms

·        Working knowledge of MS Office (including Word, PP, Visio, and Excel)

·        Working knowledge of Hitachi and IBM storage devices/appliances

·        ITSM knowledge and experience, particularly with ServiceNow

·        Previous clearance with the DOJ or DOD

Thanks & Regards

Aarti Malhotra
Sr. Recruiter Ingersoll Consulting