Title: L3 Veeam Backup & Recovery Administrator

Location: Remote

Long term contract

Job Description :

Role & Responsibilities

•             Lead a team of Backup & Recovery Administrators and provide 24×7 Production Support.

•             Handle escalated incidents and critical tickets.

•             Anticipate and Predict Risks/Impact on Production Environment and handle Major Changes.

•             Manage and Report Performance Dashboards with Capacity Planning.

•             Design, Migration and upgradation of existing Backup Infrastructure.

•             Includes integrated best-of-breed hardware and software products.

•             Create suggested target backup schedules and operational plans.

•             Design Media retention plans and media management process.

•             Ensure all backup jobs are scheduled appropriately and expediently.

Required Candidate Profile

(Job Requirements/Descriptions)


•             Level-3 Backup & Recovery SME and Administrator.

•             Expert on Veeam.

•             L2 or L2+ Skills on EMC DataDomain & Microsoft DPM

•             Good knowledge on Data duplication, deduplication and replication concepts.

•             Well versed with Backup and Recovery planning and implementation.

•             Media Management & Vendor Coordination.

•             Troubleshooting complex problems.

•             Candidate is expected to have complex production support experience.

•             Backup Solution Server / Client installations.

•             Patching & Upgradation.

•             Advanced documentation skills.

•             Recovery of Backup Server from failure.

•             Change Management Planning and Implementation.

•             Disaster Recovery Support (plan & participate).

•             Backup tool migration.

•             Expert in design, configuration and implementation of Veeam.

•             Knowledge on EMC DataDomain.

•             High Availability Configurations.

•             Custom Design.

•             Performance Management of Backup Infrastructure.

•             Tape Library / Data Domain / VTL configuration.

•             Disk to Disk and Disk to Disk to Tape configurations.

•             Recovery experience with specific backup modules like Oracle, MSSQL, MS Exchange and SharePoint.

•             Knowledge on BMR backup configuration and recovery.

•             Knowledge on backup reporting.

•             Exposure on VMWare / Citrix Virtualized Environment.

•             Strong troubleshooting skills in Backup Infrastructure environment and advanced problem solving skills.

•             Proactive measures and preventive measure for problems/errors.

•             Management of Backup SLAs and KPIs.

•             Liaise with vendors & OEMs for the technical issues / escalations.

•             Drive major incidents and resolutions.

•             Documentation & Operational performance reporting.

•             People management and skills development.

•             Own and Drive Service Improvement plans.

•             Identify, own and mitigate risks.

•             Ensure compliance to client and organization processes and policies.

•             Perform backup performance tuning.

•             Should have relevant scripting knowledge.

•             Preparing scripting tools for automation.

•             Exposure to mid-range & high-end servers and backup appliances.

•             Exposure on clustering & High Availability.

•             License Management.

•             Enable and support the team in resolving day-to-day production issues, disaster recovery exercise, capacity planning and other activities as may be necessary.

•             ITIL Certified preferred.